Shipping Policy

Thank you for visiting and shopping at Astro Crystals Shop. We are committed to delivering your spiritual treasures safely and promptly. Please review our shipping policy below.

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

• If we are experiencing a high volume of orders, shipments may be delayed by a few days.

• In case of significant delays, we will notify you via email or phone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to customs or unforeseen circumstances.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Astro Crystals Shop is not responsible for any customs and taxes applied to your international order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

We take great care in packaging your sacred items. However, if your order arrives damaged:

• Please contact us within 48 hours of delivery with photos of the damaged item and packaging.

• We will offer a replacement or refund depending on the situation.

Lost or Missing Packages

If your tracking shows “delivered” but you haven’t received the package:

• Check with neighbors, your local post office, or delivery service.

• If still unresolved, contact us at [your support email], and we’ll do our best to assist you.

Contact Us

For any questions regarding shipping or your order status, please contact us at:

📧 support@astrocrystalsshop.com
📞 +91-XXXXXXXXXX